Also, if they log in via Citrix they don't get this 'reconnecting' the screen just freezes. Event ID 1000 is logged by the Citrix Profile Management service. This event triggers the Interactive Session timer which ends once Event 1000 is logged to indicate that the session is ready for use. I know the time when the users are getting 'reconnecting' but I can't find evidence of this in Event Viewer. Event ID 2 is initially logged on the VDA shortly after the desktop/application icon is clicked within Receiver client or Receiver for Web. I'm currently looking in Application and Service Logs > Microsoft > Windows > Terminalservices - Gateway > Operational' (This is on the gateway server). I've tried a lot of troubleshooting steps but I can't find any event viewer logs when this 'reconnecting' happens. The data center where the servers are located has a solid internet connection. After this delay everythings works fine or the window has gone away. But one mouse-click and the the Citrix-Oneline Plug-in Window becomes 'not responding' and greyed out for about 3 Minutes. In Citrix Web Studio the sessions stuck in Prelogon state. Also, I could not RDP to them as they were freezing on the same Welcome message. I can hear the start-up-sound and see the desktop, even the applications if the session was disconnected. I stumbled to see that sessions on Citrix VDAs hosted in various Delivery Groups started to get stuck on the Welcome message in the Citrix Workspace app. Before the automation is initiated, configure server bindings on. There is one published application: the Desktop.
It is not an Internet issue because it is happening from all our remote offices. Citrix HTTP Automation - Virtual Server fails to start if service bindings are not defined. Users accessing via RDP (and this is via the RD Gateway to one of our multiple servers OR just directly connecting to a specific server via IP address), will get regular freezes or 'Reconnecting' messages which then load back up the session after 5-20 seconds. We are having an issue that arrives and then goes away by itself each day for the last week.
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